Glossary

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K

keyword

Text consisting of only numbers and/or letters that is sent through texting to a shortcode. Ideally a single word and not an acronym, to avoid issues with autocorrect.

S

shortcode

short code

A five digit specialized phone number. Short codes are used in conjunction with keywords to initiate donations and subscriptions. Short codes are shared between all MobileCause customers and keywords are limited based on availability.