Supporters who have pledged to donate will fulfill their pledge 70-80% of the time when reminders are sent.
GiveSmart Fundraise's pledging functionality works in conjunction with Text to Donate, where a supporter can initiate a pledge by texting your keyword. If the pledge is not fulfilled by completing a donation using the link they received in response to their text, they will receive up to 3 automated fulfillment reminders.
These automated fulfillment reminders are enabled by default on any Fundraising activity (on 41444 or 91999)
However, any of the 3 fulfillment reminders can be turned off when editing your activity.
NOTE: The verbiage on the fulfillment reminders have been approved by the Mobile Marketing Association, and cannot be edited.
Turn Off the Automated Reminders
To view or turn off any of the reminders, navigate to your activity within your Campaign and select Fulfillment on the left hand menu.
There are 3 fulfillment reminders that are automatically sent 1, 4, and 8 days after a pledge is initiated via text.
Using the checkbox on the left hand side, deselect any messages you do not wish to be sent for unfulfilled pledges. Click Save.