Edit Automated Text Message Responses

Some auto-response text messages can be edited. Others cannot.

Messages that CAN be edited:

One-Time Response messages within a Text-to-Subscribe activity (51555) can be edited. When setting up a Text-to-Subscribe activity, write in your custom, one time response. 

To learn how to set up and customize your message for a Text-to-Subscribe activity, click here.

Messages that CANNOT be edited:

Fundraising (41444, 91999) and Crowdfunding (71777) automated response text messages cannot be edited. Only the Organization Short Name contained within them is customizable.

To customize the Organization Short Name, click here.

Fulfillment text messages cannot be edited but they can be turned off. These texts automatically remind donors to fulfill their pledge.

To modify which automatic reminder messages are sent, click here.