To change your own password:
- Click on your Name and Organization in the top right of your Dashboard.
- Click Profile.
- You will be asked to enter your current password, and then input and confirm your new password
- Click "Update" to save your new password
If you forget your password, you can change it using password reset:
- Go to app.mobilecause.com
- Click the text that says Forgot your password?
- Enter the email address of your GiveSmart Fundraise account and click Send to receive an email with instructions to reset your password.
For Parent Accounts
To change the password on a parent account:
- Go to app.mobilecause.com
- Click the text that says "Forgot your password?" (The password reset email will go to the email address on the parent account)
If you need to re-set the username on the parent account:
- Go to Account Settings > User
- Change the email address and click Update User
- Then you can use the method above to set a new password
To change the password for a child account:
- Log into the parent account
- Then log in as admin to the child account
- Click on Account Settings in the upper right corner
- You will be asked to input your current password, and then input and confirm your new password
- Click "Update" to save your new password