Payment Information Section

This is the section of your form design where your donors enter their method of payment. While you can configure several elements to this section, some elements are required, as described below.

Payment Section Example


If you do not have PayPal or Apple Pay enabled on your account, this section will be listed as Card Information instead of Payment Information.

Payment Information


Section Heading

This is where you can change the wording of the section header that is displayed above the corresponding section on your donation form. You can also leave it blank if you don't want the line to show.

Enable PayPal as a payment method

If you have PayPal enabled in your account, you can choose to turn this on or off for this specific form by using the Enable/Disable button.

Enable Apple Pay as a payment method

If you have Apple Pay enabled in your account, you can choose to turn this on or off for this specific form by using the Enable/Disable button. For more information about Apple Pay, click here.

Default Payment Method

If you have PayPal as an option, then you can choose to make either the Card or PayPal the default when people first come to the form.

Occasionally, PayPal has offered limited-time waived fees, in those instances, it might benefit you to temporarily have PayPal as the default. Otherwise, with their normal fees, the Card as the default will usually be a better choice for your organization.

Charge Processing Fee

 You can choose to present your donors the option to pay for the credit card processing fee, when they donate, by enabling the Enable/Disable switch. This will add the fee to their donation so you end up keeping more of the actual donation.

We have found that 70-80% of donors are willing to include the processing fee as part of their donation.

Processing Fee Text

This is what will be displayed on the form to ask your supporters if they want to help with the fees.  The default wording is "I would like to cover the payment processing fee." but you can change the wording to fit your organization's style and needs.

Processing Fee Percentage

You will want to enter the actual processing fee percentage as defined in your GiveSmart Fundraise contract. It will default to 3.5% if you do not enter a number.

We highly recommend entering your processing fee percentage in the Shared Settings. While you can change it here, entering the correct percentage in the Shared Settings means you don't have to remember the percentage when designing your activities.

Processing Fee Default Opt-In

This will determine if the box is checked on the form when your supporter first comes to the form - meaning whether your supporters start off including the processing fee or not. If it is checked here, it will start checked on the form. 

Your supporters always have control and the final say on whether they pay the processing fee or not. This checkbox simply sets whether they come to the form paying the fees or not.

Payment Section Visibility

This allows you to have a form that can be submitted with or without a monetary value. For example, if you had a Ticketing form that offered both Free and Paid tickets on the same form, this function will allow for that by hiding the Payment Section on the form when the total amount is $0.

Anonymous

You can provide the option to remain anonymous on public-facing pages, such as a Fundraising Thermometer, an Event Page or a Crowdfunding and Peer-to-Peer Fundraising Page. With this switched to Show, it gives your supporter that option.

You will still collect their information and can reach out to them, it is just the public display of their name that will switch to the word "Anonymous."

Other

Credit Card Type

Depending on your needs, you can limit the types of credit cards you can accept. This is configured in the Integrations category of Account Settings, under Payments. It is not handled at the activity/form level.

CVV (Card Verification Value)

CVV Pop Up

We require CVV to complete a payment transaction. This requirement significantly helps with preventing fraud. Everyone who has made any purchase online is already familiar with entering their card's CVV as a fraud prevention step, so requiring it has not deterred donations.

Donor Approval Checkbox

In response to the California Consumer Protection Act (CCPA) regulations, all GiveSmart donors are now required to provide approval for payments of their charitable donations or purchases by checking a box during the checkout process and receiving a receipt of purchase. 

This regulation aims to provide added protection for charitable organizations and donors and ensure organizations are in good standing.  

More details can be viewed on the CCPA site here.