How do I use my Credit Card Swiper?

Download Quick Reference Guides

Download the following quick reference guides for using the swipers at your event. These guides are for reminding you of the steps and assisting your volunteers only. You still need to review the remainder of this document to order, prepare and test your swipers.

Please note: The Android swipers are legacy devices and no longer supported. This article is being maintained for those who have the old devices and need assistance. If you already have one of the legacy swipers, you can find the Android information here.

Before Your Event

Check Device Compatibility

Please make sure your mobile device is compatible with the swipers. The swipers are Lightning Adapter only. If your device is not on this list, it will not work with the swiper and software. This is the most up to date list provided by the swiper manufacturer, if you have any additional questions on device compatibility please reach out to merchantaccounts@mobilecause.com.

Click here to download the pdf list.

Order Your Swiper(s)

Credit card swipers are ordered by emailing merchantaccounts@mobilecause.com, and are used in conjunction with the MobileCause mobile app.

The swipers that can be ordered are for Lightning adapter devices only. We do not use USB-C compatible swipers.

The app is free, and is available for download on both iOS (Apple) and Android.

	u-Dynamo (For reference only. No longer available)	i-Dynamo 5
Power Source	Battery powered (includes USB charging cable) 300 swipes per charge Make sure to charge it at minimum of six hours before using.	From Device (No Battery required)
Supported Devices	Works with iOS and Android smartphones that have headphone jacks.	iPhone 5 or newer iPad 4 or newer
Security	Protects the donor’s card data with instant encryption at the point of swipe Specifically designed to meet PCI DSS requirements to secure cardholder data	Protects the donor’s card data with instant encryption at the point of swipe Specifically designed to meet PCI DSS requirements to secure cardholder data
Cost	not available	$155.00

The cost for swipers will be applied directly through the merchant center to your linked bank account.

Swiper orders ship with standard shipping speed, so please allow an appropriate amount of time for delivery before the date when you will need the devices.

If you have an urgent need for a swiper to be delivered faster than regular shipping (e.g. you have an event 3 days after signing with GiveSmart Fundraise, you need to quickly replace a defective swiper, etc.), you may contact us at merchantaccounts@mobilecause.com, and we will do our best to accommodate.

Download the MobileCause App

You can download the MobileCause credit card swiper app onto a mobile phone or tablet by going to the Apple App Store or Google Play store.

Example screens using an iPhone
Example screens using an Android Tablet
Once the swiper(s) has arrived, attach it to your phone or mobile device.
Note: Make sure to charge the u-Dynamo for at least SIX hours before using it.
Choose which version you are using to continue to setting up the software and how to use the swiper at your event:

Apple (iOS)

Android