Text

From the left navigation, select Text under Messages Center. To send an single message Message Title: This is an internal title, never seen by your message recipients, so you can easily identify messages in your Outbox, which is where ...

The Enhanced Text Messaging package allows you to get even more out of your texting capabilities by letting you send text messages with your supporters' names, track how well the link in your text message is being received, and you can send long...

At any time, donors and supporters can reply to a text message by texting back the word STOP and unsubscribe from all future messages from your organization. They will then be unsubscribed from all of your keywords, and if you try to upload ...

Messages from supporters who text a keyword followed by a name, number or message are captured inside your GiveSmart Fundraise account. Typically, these messages are prompted by the speaker at events to be displayed on the fundraising thermometer. ...

Select Text within the Message Center of the left navigation bar. On the side menu, click Outbox to see how many messages were sent when. The number in the sent column shows how many people the message went to. The Stats give you Text Analy...

Donors who text a Fundraising/Engagement (41444 or 91999), Crowdfunding (71777) or Subscription (51555) keyword will receive an automatic reply message. Donors who text a donation (41444 or 91999) and do not fulfill their pledge will receive three ...

The amount of outbound messages allowed per month or per year depends on your GiveSmart Fundraise subscription. This information can be found on your GiveSmart Fundraise agreement. Please contact your Account Manager or GiveSmart Fundraise Support...

With the Enhanced Text Message Package , you can send longer text messages to your supporters. Instead of being limited to 134 characters for a normal text, you can now send up to 280 characters! Note:  The Enhanced Text Messaging capabili...

With the Enhanced Text Message Package , you can provide a more personal experience by adding donor names and custom field answers to a text message. The option to Personalize will appear at the top of the text message box. Place the cursor wh...

The text messaging format that GiveSmart Fundraise uses is SMS (Short Message Service). The SMS format allows for a maximum of 160 characters to be sent to a mobile number that can accept text messages. SMS is a nearly universal format that wil...

The Telephone Consumer Protection Act (“TCPA”) was enacted in 1991 and codified in Section 227 of the Communications Act of 1934. The FCC adopted updated rules effective October 16, 2013. Although the new rules contain changes affecting...

With the Enhanced Text Message Package , links to your GiveSmart Fundraise activities can be added directly into your text messages. This will enable Text Analytics, allowing you to analyze the success of your marketing. The Text Analytics reveal...

Unlike other forms of communication that the nonprofit may use to deliver information (email, direct mail, or telemarketing), text messaging requires an opt-in process. This means that organizations are not allowed to send text messages to anyone th...

A shortcode is a five-digit specialized phone number. Shortcodes are used in conjunction with keywords to initiate donations and subscriptions. Shortcodes are shared between all GiveSmart Fundraise customers and keywords are limited based on availab...

The original standard texting system is known as Short Message Service or SMS. The SMS format allows for a maximum of 160 characters to be sent to a mobile number that is able to accept text messages. This format is generally synonymous with the ter...

Some phones will automatically show a link preview in a text message, which can add a good visual with your texts. To take advantage of this capability, you will need to start your text with the URL. In an effort to increase security, Apple has c...