Updated Articles

  1. What happens if one of my donors text the wrong keyword?

    If your donor accidentally texts a wrong keyword they will most likely receive an "Invalid Keyword"   message. If your donor accidentally texts a wrong keyword that is registered to another nonprofit organization they will receive the other organi...
  2. Mailing List Subscription Explained

    What is the Mailing List Subscription found on the Confirmation Page and the Activity Landing Page ?  This feature allows you to collect either the supporter's mobile number or email address so you can start sending them messages. Their e...
  3. How to make the form logo bigger

    The default displayed image size for the logo at the top of your forms is a maximum of 470 x 100 pixels. Anything larger than this will be reduced to fit these dimensions. For more on image sizes, click here . But you want a bigger image for the...
  4. How does a non-profit collect numbers for their constituent lists?

    There are three ways tax-exempt organizations can build lists of mobile subscribers: Upload lists of supporter mobile numbers and send required notification text message. To learn how to upload a list, click here . Embed a mobile subscription ...
  5. Payment Information (Corporate Sponsorships)

    This is the section where your prospective sponsors put in their method of payment. If you do not have PayPal enabled on your account, this will be listed as Card Information instead of Payment Information. Section Heading This is where you...
  6. Form Submit Section

    The last section to personalize in your form that is visible on the form is the Form Submit section. The main function of the Form Submit section is to show the total donation and the SUBMIT button. Section Heading You can change the title from ...
  7. Embed Code Section

    Your forms can be embedded on a webpage or linked to as a free-standing donation page using the code in the box of the Embed Code module. For information on how to embed the code into a webpage, click here , or to embed the code into a Face...
  8. Create a Survey Activity

    Surveys are great ways to engage your supporters. You can personalize your surveys to find out why your supporters are interested in your organization to tailor your communication campaigns and much more. Surveys are generally designed in two parts...
  9. Copying Forms

    You've created a form with special graphics, unique form elements, specific settings that you now want to use for a different activity, such as from one year's event to another. All you need to do is copy the form into a new, already created activ...
  10. Copying Form Elements

    You've made this detailed Text element on one of your forms with special colors, formatting, links, pictures, etc. or you have some other special element that you want on a different form. You can copy that element directly to the other form with th...