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When attempting to create or save a new keyword, the error message ' Keyword String Already Taken ' means that the keyword you are trying to save is already in use by another organization. Keywords need to be unique, as all GiveSmart Fundraise or...
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You have the Salesforce Integration with GiveSmart Fundraise , and would like to set up your GiveSmart form so that transactions made through that form will sync to a Campaign you've set up in Salesforce. This article details the steps needed to ma...
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Created On: 09/09/2024
in Reporting
When you click on a donor's name when viewing the results of a GiveSmart Fundraise Transaction Report , Pledge Report , or List , it will open up their Donor Profile . This profile compiles some information that has been captured throughout yo...
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If you want certain users in your organization to be alerted when a form is completed, navigate to your form's configuration and expand the Receipts and Notifications section . To enable email notifications, check the 'Email' box by Notify R...
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Your Suggested Amounts section is set to Show, but the buttons are not appearing on the form. NOTE: The Suggested Amounts section and buttons cannot be used in conjunction with a Calculated element (Derived Amount). In other words, ...
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Perhaps you've added custom form elements to your form such as Items or a Drop Down , or, you have a Ticketing form where you'd like to remove the additional donation option. You've found that hiding the Suggested Amounts section does ...
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GiveSmart Web Content Accessibility Compliance Statement : GiveSmart aspires to build an inclusive culture with our community. We are taking steps to ensure that web accessibility is part of our DNA as we develop, deliver,...
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You’ve checked to make sure the email address was entered correctly, advised your donors to check their Spam/Junk folders, and have attempted to resend the receipt email , but you are still receiving reports that email receipts are not being rece...
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A Superseded Keyword happens when a new keyword activity is created using an existing keyword in your GiveSmart account. Since keywords need to be unique and can therefore only be active in one Campaign/Activity at a time, the former activity become...
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Though perpetual fundraising is always encouraged, we understand there are situations where you'd want to prevent or stop new donations/purchases/submissions from being made through a GiveSmart Fundraise activity. Perhaps a goal or capacity has ...