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You’ve checked to make sure the email address was entered correctly, advised your donors to check their Spam/Junk folders, and have attempted to resend the receipt email , but you are still receiving reports that email receipts are not being rece...
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A Superseded Keyword happens when a new keyword activity is created using an existing keyword in your GiveSmart account. Since keywords need to be unique and can therefore only be active in one Campaign/Activity at a time, the former activity become...
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Though perpetual fundraising is always encouraged, we understand there are situations where you'd want to prevent or stop new donations/purchases/submissions from being made through a GiveSmart Fundraise activity. Perhaps a goal or capacity has ...
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Created On: 08/23/2024
in Setup & Settings
Your GiveSmart Fundraise online forms can accept the following payment methods: Credit Card (all major networks) PayPal/Venmo Apple Pay (non-recurring) Google Pay (non-recurring) Note: It's not currently possible to accept paymen...
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For any Activity you create within GiveSmart Fundraise, this generates an Online Form. This article details how to locate the Public (shareable) Link to any online form. Important Note: The Public Link is the only secure and shareable link...
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When 2 or more GiveSmart products are owned, admins have the option to provide a Global single sign-on (SSO) experience to any admin they want to have access to all owned products. Once an admin has been granted Global access, they can create, ed...
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April 1 - June 30 GiveSmart Events New Feature Campaign Site Settings: within the org hub, admins can generate a report to review campaign settings across all campaigns within the organization. C ampaign Item Stats Report : within the...
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Product Suggestion Policy Here at GiveSmart we love to hear how our platform can better suit your fundraising needs. If you find yourself wishing we had a certain feature, or have a suggestion on how a current feature could be improved, we want to...
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How do I add PayPal and Venmo as payment options for my donors? Your donors can pay by either PayPal or Venmo on GiveSmart Fundraise payment forms once you sync your GiveSmart Fundraise account with your PayPal Business Account. To do so, go int...
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October 1 - December 31 GiveSmart Events Improvements Phone Number Validation: in all locations where a phone number is being entered, new parameters have been implemented to ensure the number being entered is valid. Ticket Order: Admin Cr...