Updated Articles

  1. How can donors unsubscribe from receiving text messages?

    At any time, donors and supporters can reply to a text message by texting back the word STOP and unsubscribe from all future messages from your organization. They will then be unsubscribed from all of your keywords, and if you try to upload ...
  2. Personalized Text Messages

    With the Enhanced Text Message Package , you can provide a more personal experience by adding donor names and custom field answers to a text message. The option to Personalize will appear at the top of the text message box. Place the cursor wh...
  3. Edit Automated Text Message Responses

    Some auto-response text messages can be edited. Others cannot. Messages that CAN be edited: One-Time Response messages within a Text-to-Subscribe activity (51555) can be edited. When setting up a Text-to-Subscribe activity, write in your cus...
  4. How do I edit my social share setting for donation pages and online forms?

    Go to: https://developers.facebook.com/tools/debug/ Cut and paste your page URL (e.g. https://fundraise.givesmart.com/e/dGHNpQ ) and click Debug . If a logo is not appearing correctly try uploading a 500x500 logo to your form. (You can h...
  5. Units Based Goals

    You have a goal for something other than dollars. The goal can be some kind of unit. e.g. the number of backpacks, blankets, books, or brownies. With the Crowdfunding and Peer-to-Peer Fundraising Activity, you can choose to count items (units) inste...
  6. How do we set up a subscription form for our website?

    Supporters can subscribe to receive text messages from your organization through a subscription form that can easily be embedded on your website.  The Subscription form is located within the main menu on the left within a campaign.  On the next...
  7. Confirmation Page (Registration)

    When your supporter completes a Registration form, they are taken to a Confirmation page. This page thanks them and can provide action items. It is fully customizable with the settings below. To start, go to a Registration activity, and then sel...
  8. Email Design Studio

    If you have Constant Contact for your email marketing solution, you can now create, send and analyze your emails from GiveSmart Fundraise. Once you connect your Constant Contact account to GiveSmart Fundraise, you can start creating your emails righ...
  9. Recurring Donation Reporting

    From the left navigation, click Existing Reporting >  Recurring Donations Select one or more filters and click Search: Type: Choose Recurring donations generated from Text to Donate or Crowdfunding activities or both. Status: Sear...
  10. Activity Landing Page Footer Section

    This article will guide you through customizing the Footer section on the Activity Landing Page (previously called the Event Page). If you are just starting to design your Activity Landing Page, you will likely want to start here . The Footer se...