New Articles

  1. Add Radio Button Element New

    A Radio Button Element allows you to display up to 10 options on any form, where users can make one selection of their choice.  Radio Button Examples Use radio buttons to capture T-shirt size selections. Use radio buttons to capture RSVP...
  2. How do I unsubscribe a donor from recurring gift notifications? New

    While donors can opt out of  text messages sent from your organization by replying "stop" (more here ), this opt out does not apply to any SMS reminders or receipts associated with an active recurring donation.  This article details how to ...
  3. How do I assign a Peer Fundraiser to a Team? New

    When a supporter signs up as a peer fundraiser under a crowdfunding/peer to peer activity, they will have the option to Join a Team when editing their page. Read more on Team Management here .  If the Join a Team option is not enable...
  4. 2025 Q2

    April 1 - June 30 GiveSmart Events New Feature: Implemented the Momentive Card Tracking Service (CTS),   reducing the risk of credit card testing through the platform.  After three failed attempts, the card is placed in a "soft-blocked" s...
  5. 2025 Q1

    January 1 - March 31 GiveSmart Events New Feature: GiveSmart Events Salesforce Connector is a lightweight solution that you can run after your Event is closed and reconciled. When a sync is requested, the  connector will: Create new O...
  6. Landing Page Image Hero - Uploading a Background

    One of the most important aspects of the Campaign or Activity Landing Page is the Image Hero Section , which is what a visitor will first see when they visit your page.  Upload a Background Image To upload a background image, select the Edi...
  7. What is a Global User?

    A Global User  is a user with single sign-on (SSO) access to multiple products.  If your organization has a bundled account structure, you may have access to the full GiveSmart product suite which can include the GiveSmart Fundraise , Events ,...
  8. 2024 Q4

    October 1 - December 31 GiveSmart Events New Feature Multi-Factor Authentication:  When a user tries to add a card to their account from either the My Info tab, an item, Self Check-In,  or a text or email with the prompt to add a credit card ...
  9. 2024 Q3

    July 1 - September 30 GiveSmart Events Improvements Events App Swipes: Improves the read of the data when a swipe occurs. Org Hub Account Page : was updated to improve efficiency. It now features a link to the  help center article  on...
  10. Multi-Factor Authentication

    Multi-Factor Authentication (MFA) is a security measure that will help verify your donors' identity and safeguard their payment details. This security feature is automatically enabled on all GiveSmart Fundraise payment forms when the credit card pay...