Popular Articles

  1. How do I edit the Social Media Settings for a Crowdfunding and Peer to Peer Activity?

    The Social Media Settings for a Crowdfunding and Peer to Peer Fundraising activity allow you to customize a default post message when a constituent clicks on one of the four available social network buttons. You will be able to personalize the s...
  2. What is the Payment Section Visibility option?

    In any Payment Information section, within a form such as Ticketing, there is a selection called Payment Section Visibility. This allows you to have a form that can be submitted with or without a monetary value.  For example, if you had a ticketin...
  3. GiveSmart Fundraise Subscription Payment Receipts

    Admins can download receipts for all subscription fees paid for your subscription with a credit card. First, click on Settings (the Gear Icon) Click Order History on the side menu. Click on the order or click Download as PDF for the...
  4. Reset Fundraising Thermometer

    As a best practice, you've tested your Fundraising Thermometer to make sure it works as expected. You have also tested it at your event to make sure the cell coverage is good and everything will go perfectly. Or you've used the existing thermometer ...
  5.  Texting and Communication Training

    The GiveSmart Fundraise Fundamentals series of training sessions take you through the most common usage of a GiveSmart Fundraise account, through four different sessions.  For more on the recordings, click here . Learn how to leverage Texting to r...
  6. What if we want to cancel our account?

    If you wish to cancel your subscription or want to know what your terms are, please contact your account manager or GiveSmart Fundraise Support . ...
  7. What compliance or disclaimer language do I legally need?

    Unlike other forms of communication that the nonprofit may use to deliver information (email, direct mail, or telemarketing), text messaging requires an opt-in process. This means that organizations are not allowed to send text messages to anyone th...
  8. Donor Experience with Crowdfunding and Peer-to-Peer Fundraising

    Your donors can reach your Crowdfunding and Peer-to-Peer Fundraising activity in a variety of ways:  From your organization, so they will start on your Fundraising Page where they can browse through teams and individual fundraisers From a fri...
  9. Remove Contacts from a List

    if you wish to edit your list within GiveSmart Fundraise, you can remove contacts from specific lists to keep the lists more up to date. To do so: From the left navigation, select Lists. Click a list to modify. Search for the contact to r...
  10. How do I edit my social share setting for donation pages and online forms?

    Go to: https://developers.facebook.com/tools/debug/ Cut and paste your page URL (e.g. https://fundraise.givesmart.com/e/dGHNpQ ) and click Debug . If a logo is not appearing correctly try uploading a 500x500 logo to your form. (You can h...