Popular Articles

  1. How are collected donations transmitted to my bank account

    Donations collected through GiveSmart Fundraise will be batched to your bank account daily at 6:45pm Pacific. Batches will show up in your bank statement within 24 - 48 hours (depending on the bank) as soon as the transactions are settled. The depo...
  2. Payment Information (Registration)

    This is the section where your donors put in their method of payment. If you do not have PayPal enabled on your account, this will be listed as Card Information instead of Payment Information. Section Heading This is where you can change th...
  3. Collect Guest Info

    When a guest purchases a group of tickets, by default, their name will appear on all the tickets. By enabling the switch in the Ticket Creation process, the purchaser can enter the  names, phone numbers and emails of the additional guests they a...
  4. Apple Pay

    Apple Pay gives your supporters on supported Apple devices the option to pay with Apple Pay. This will give them the convenience of more options to donate how they want: Credit/Debit, PayPal and Apple Pay. If you have a CardConnect payment...
  5. How do I add a Check or Pledge Option to a Payment Form? (Pay Later)

    Considerations (Read before continuing) This is an advanced type of form setup and not suited for beginners. Consider reaching out to your Customer Success Manager to inquire about our smart setup or training services.  By default, GiveSmart ...
  6.  Ticketing Training

    The GiveSmart Fundraise Intermediate series of training sessions build on the Fundamentals with four additional sessions/topics, so you can make the most out of your GiveSmart Fundraise account. For more on the recordings, click here . This sessio...
  7. Changing Your Password

    Change Your Own Password (Fundraise Only Customers) Click on your Name and Organization in the top right of your Dashboard. Click Profile . You will be asked to enter your  current password , and then input and confirm your  new password ...
  8. Add Item Element Updated

    Why an Item Element? You can add an Item Element to your form to sell merchandise or offer non-ticket items. Item Elements are perfect to use on a custom order form to sell items like memberships, sponsorships, t-shirts, baked goods, and mo...
  9. Archive Forms

    Activities can have multiple forms. If you have an extra online form that you wish to remove from an activity, you can archive it. When we say archive, it will actually delete the form itself, but maintain any data collected on that form, so you can...
  10.  Text to Donate Activities Training

    The GiveSmart Fundraise Fundamentals series of training sessions take you through the most common usage of a GiveSmart Fundraise account, through four different sessions.  For more on the  recordings, click here . This course will take you through...