Updated Articles

  1. Email Reporting

    NOTE : Email analytics will only appear once a   Constant Contact account has been integrated with your GiveSmart Fundraise account.  To view email analytics, click Email under the Message Center in the left navigation bar. Then click ...
  2. Activity Keywords

    When you create many different forms within several campaigns and activities, it can be difficult to remember the keyword.  Maybe you want to see which of your activities is doing the best. Or you just want a quick list of your keywords. With the Ac...
  3. Designing and Sending Emails with the Email Design Studio

    Before you can send email messages from within GiveSmart Fundraise, you will need to: Connect your GiveSmart Fundraise account to Constant Contact, as outlined here . Have email lists to send to. To learn how to sync your Constant Contact emai...
  4. Syncing Existing Contact Lists between Constant Contact and GiveSmart Fundraise

    After you have connected to Constant Contact as outlined here , you may want to import your Contacts from Constant Contact to GiveSmart Fundraise, so you can immediately start sending emails through GiveSmart Fundraise. You may also want to sync ...
  5. Connecting a Constant Contact Account to your GiveSmart Fundraise Account

    The first step to sending email within GiveSmart Fundraise is to connect your Constant Contact account to your GiveSmart Fundraise Account. For more about the entire process of sending email in GiveSmart Fundraise, click here . To connect your Con...
  6. Video Previews in Text Messages

    Some phones will automatically show a link preview in a text message, which can add a good visual with your texts. To take advantage of this capability, you will need to start your text with the URL. In an effort to increase security, Apple has c...
  7. Why only 134 Characters for my text message?

    The original standard texting system is known as Short Message Service or SMS. The SMS format allows for a maximum of 160 characters to be sent to a mobile number that is able to accept text messages. This format is generally synonymous with the ter...
  8. What compliance or disclaimer language do I legally need?

    Unlike other forms of communication that the nonprofit may use to deliver information (email, direct mail, or telemarketing), text messaging requires an opt-in process. This means that organizations are not allowed to send text messages to anyone th...
  9. Sharing Content via Text Messages

    The text messaging format that GiveSmart Fundraise uses is SMS (Short Message Service). The SMS format allows for a maximum of 160 characters to be sent to a mobile number that can accept text messages. SMS is a nearly universal format that wil...
  10. Long-form Text Messages

    With the Enhanced Text Message Package , you can send longer text messages to your supporters. Instead of being limited to 134 characters for a normal text, you can now send up to 280 characters! Note:  The Enhanced Text Messaging capabilities ...