Updated Articles

  1. How many text messages can we send per month?

    The amount of outbound messages allowed per month or per year depends on your GiveSmart Fundraise subscription. This information can be found on your GiveSmart Fundraise agreement. Please contact your Account Manager or GiveSmart Fundraise Support...
  2. How do I keep track of text messages sent, scheduled and received?

    Select Text within the Message Center of the left navigation bar. On the side menu, click Outbox to see how many messages were sent when. The number in the sent column shows how many people the message went to. The Stats give you Text Analy...
  3. How can I see the message my supporters text with a keyword?

    Messages from supporters who text a keyword followed by a name, number or message are captured inside your GiveSmart Fundraise account. Typically, these messages are prompted by the speaker at events to be displayed on the fundraising thermometer. ...
  4. Remove Contacts from a List

    if you wish to edit your list within GiveSmart Fundraise, you can remove contacts from specific lists to keep the lists more up to date. To do so: From the left navigation, select Lists. Click a list to modify. Search for the contact to r...
  5. How do I add numbers to a list?

    You may wish to add additional supporters to a list you already have. Maybe you are uploading a list that has multiple numbers for a supporter and you want to verify which of those numbers are mobile numbers. Maybe you just wish to add more supporte...
  6. Send Consolidated Year End Tax Information to One Supporter

    When your donors donate, they will automatically be emailed a receipt of their donation, as set up in the   Settings > Receipts and Notifications category. You can even resend individual receipts or download those individual receipts with a ...
  7. Create Lists from Contacts

    You have a group of people within GiveSmart Fundraise that you want to reach through texting, but you don't have a specific list for them. You could export a list , make your modifications in the .csv file and upload it into a new list , or yo...
  8. How do I embed my Website Donation Form?

    Your organization can create Website Donation forms for your website as well as for specific campaigns. Each form can be embedded on a webpage or linked to as a free-standing donation page. The main one is created as a Website Donation Form. Others ...
  9. Creating a Volunteer Signup Form

    Engage your supporters and get them involved to champion your organization for you. Let them know that if they can’t give (money) then maybe they can give time. Or maybe they can do both. Add a Volunteer Signup Page on your website and/or Facebook p...
  10. Volunteer Signup Design

    Recruit and coordinate volunteer registrations with this form. Once you have your Volunteer Signup created you can use the keyword or use the links under Display Links on the Online Form page to direct your volunteers to sign up, You can also embed ...