Updated Articles

  1. Collect Guest Info

    When a guest purchases a group of tickets, by default, their name will appear on all the tickets. By enabling the switch in the Ticket Creation process, the purchaser can enter the  names, phone numbers and emails of the additional guests they a...
  2. Ticketing Check-In

    Once you've created your Ticketing Activity , you may be managing your guest list , but at your event, you will want to check those guests in with their tickets! Getting to Guest Check In Start in your campaign. Use the action menu to ...
  3. Using the Fundraising Thermometer page as just a donor wall

    Some organizations use the Fundraising Thermometer page as a simple Donor wall. You can accomplish this by turning off the majority of the features in the Thermometer design. You will want to start by designing your Thermometer be reviewing the ...
  4. Reset Fundraising Thermometer

    As a best practice, you've tested your Fundraising Thermometer to make sure it works as expected. You have also tested it at your event to make sure the cell coverage is good and everything will go perfectly. Or you've used the existing thermometer ...
  5. Name Length on the Thermometer

    The name that appears on the Fundraising Thermometer Donor Wall when someone texts in a pledge does not wrap to a second line in vertical mode. So if you are concerned about supporters with longer names, these numbers may help determine the design...
  6. How do I remove pledges from the thermometer?

    You may need to remove an individual pledge from your thermometer or clear out a number of test pledges after testing at your venue. To clear out your thermometer: Click Existing   Reporting > Manage Pledges . Filter, likely by Keyword . Fi...
  7. How do I enter checks, cash and matching gifts so they show up on the fundraising thermometer?

    Donations received outside of mobile can be manually added to the Fundraising Thermometer. Option 1: Enter Offline Donations The preferred method would be to use the Enter Offline Donation page, as this will show all the donations in your GiveSmar...
  8. Display the Fundraising Thermometer On-Screen

    Here is everything you will need to display your fundraising thermometer at an event: Projector and screen / white wall OR a television A computer Note: For events it is recommended to have at least 2-3 computers: one for the thermometer, one ...
  9. What is the best practice for a mobile fundraising call to action in print and online?

    When promoting your mobile fundraising keyword in print or online advertisements, the exact phrasing is up to you. But best practice is that it include the following: 1) The short code - For mobile fundraising, it will be 41444 or 91999. The shor...
  10. What is Give Later?

    Give Later is the equivalent of texting a pledge to donate when you do not have your mobile device available. You can enter your name, mobile number, and pledge amount in the Give Later form and you will receive the fulfillment reminders, just as if...