Updated Articles

  1. Manage Recurring Donations

    What can be modified on a Recurring Donation? Credit Card Number Next Bill Date Donation Amount Number of Payments Enabling/Disabling Email or SMS Notifications For security reasons, GiveSmart Support and Non-Profit Organizations cannot ch...
  2. Activity Landing Page Impact Section

    This article will guide you through designing the Impact section on the Activity Landing Page. If you are just starting to design your Activity Landing Page, you will likely want to start here . The Impact section is uniquely designed to highl...
  3.  How Do I Set Up my Website Donation Form?

    Anyone, anywhere can make a donation through the Website Donation Form on your website. An online giving page is meant to stand alone with a custom URL that can be shared and linked to, or securely embedded on your organization’s website or Fac...
  4. How do I remove the default donation box on my form?

    Perhaps you've added custom form elements to your form such as Items  or a Drop Down , or, you have a Ticketing form  where you'd like to remove the additional donation option.   You've found that hiding the Suggested Amounts  section does ...
  5. PayPal and Venmo

    An improved partnership with PayPal introduces the option for donors to give using either PayPal or Venmo on payment forms.                           NOTE : You will need to create a PayPal business account for your organizati...
  6. Salesforce Integration

    How does it work? The GiveSmart Fundraise Salesforce integration is a daily automated API sync, which syncs newly settled transactions to your Salesforce NPSP instance as Opportunities.    Once the field mappings are established and the sync...
  7. Promotional Codes

    When you want to give your supporters a discount for purchasing their tickets, you can offer them a promotional code. Please note that Promotional Codes only work with Ticket and Item  Form Elements . It does not work with the Calculated...
  8. How to Change the Keyword Reply Link

    What is the Donor Mobile Experience? When donors text your keyword to the appropriate Shortcode , they will immediately receive an automated response with a personalized link to complete the donation. This is considered a " Pledge" in GiveSmart ...
  9. How do I delete a keyword or campaign?

    Though a Keyword Activity cannot be deleted on its own, its associated Campaign can be deleted, which will effectively delete the keyword. This article details how to delete campaigns, delete keyword activities by deleting a campaign, and reassign a...
  10. Ticketing - Manage Guests

    The Manage Guests page is effectively your "Guest List" which compiles all ticketed guests within one Campaign. This page is where you can view, filter, manage, and make updates to any ticketed guests.  After you have created your Ticketing A...