Updated Articles

  1. Salesforce Integration

    How does it work?  The GiveSmart Fundraise Salesforce integration is a daily automated API sync, which syncs newly settled transactions to your Salesforce NPSP instance as Opportunities.    Once the field mappings are established and the syn...
  2. Add Form Elements

    Truly personalize your forms by adding Form Elements . Form elements can help insert images, media, or rich text to your GiveSmart forms. Most importantly, they can capture a variety of additional information for reporting purposes.  For our gui...
  3. Error Message - Keyword String Already Taken

    When attempting to create or save a new keyword, the error message ' Keyword String Already Taken ' means that the keyword you are trying to save is already in use by another organization. Keywords need to be unique, as all GiveSmart Fundraise or...
  4. Saved Reports Updated

    You can save your various reports and access them from one location under the Saved Reports tab under Existing Reporting > Search Transactions .  All filters such as the Date, Campaign, Form, or Amount you select will be saved, in addition ...
  5. Quick Start Account Checklist

    You've just signed up with GiveSmart Fundraise. Your event is days away. Here are the absolute basics you need to get ready for your event. Click each button to be taken to the instructions.  Create a Merchant Account Do This   You need...
  6. User Roles and Permissions Updated

    GiveSmart Fundraise keeps it simple with two main types of User account roles: Admin or User . Within each role, there are two permission levels:  Finance and C ommunity Brands Products (SSO) which can be enabled per user.  For more inform...
  7. What is a Global User? New

    A Global User  is a user with single sign-on (SSO) access to multiple products.  If your organization has a bundled account structure, you may have access to the full GiveSmart product suite which can include the GiveSmart Fundraise , Events ,...
  8. Global Admin FAQs

    When 2 or more GiveSmart products are owned, admins have the option to provide a Global single sign-on (SSO) experience to any admin they want to have access to all owned products.  Once an admin has been granted Global access, they can create, ed...
  9. Set or Edit a Campaign and Activity Goal Updated

    Campaigns are made up of one or more Activities. Activities have their own goals you can establish, which make up the Collective Goal on any Campaign. The guide details how to set or edit a goal associated with a Fundraising Activity which will ...
  10. Ticketing Manage Guests

    After you have created your Ticketing Activity , you may head to   Manage Guests to manage all tickets.  The Manage Guests page is effectively a Guest List that compiles all ticketed guests within your Campaign. This page is where you can vie...