Updated Articles

  1. Is my merchant account PCI Compliant?

    *Fiserv (formerly CardConnect) A Fiserv merchant account is set up as the primary payment gateway for GiveSmart Fundraise and is connected to any payment form in your GiveSmart account for credit card processing and subsequent direct deposit of p...
  2. Donor Experience with Crowdfunding and Peer-to-Peer Fundraising

    Your donors can reach your Crowdfunding and Peer-to-Peer Fundraising activity in a variety of ways:  They can start on your main Fundraising Page where they can browse through teams and individual fundraisers From a friend or colleague supp...
  3. Receipts and Notifications Section

    The Receipts and Notifications section of your form configuration allows you to control the automated communication with your constituents, customized for any particular form.  You can configure and customize the Email Receipt and Email Notificat...
  4.  How Do I Set Up my Website Donation Form?

    Anyone, anywhere can make a donation through the Website Donation Form on your website. An online giving page is meant to stand alone with a custom URL that can be shared and linked to, or securely embedded on your organization’s website or Fac...
  5. GiveSmart Fundraise Salesforce Integration

    How does it work? The GiveSmart Fundraise Salesforce Integration  is a daily automated API sync, which syncs newly settled transactions to your Salesforce NPSP instance as Opportunities.    Once the field mappings are established and the sy...
  6. Units Based Goals

    You have a goal for something other than dollars. The goal can be some kind of unit. e.g. the number of backpacks, blankets, books, or brownies. With the Crowdfunding and Peer-to-Peer Fundraising Activity, you can choose to count items (units) ins...
  7. Resend and Download Receipts Updated

    For any transaction paid via GiveSmart Fundraise, you can opt to either resend the receipt to a donor via email, or download the receipt as a PDF from Existing Reporting > Search Transactions . Note:  Receipts can only be downloaded o...
  8. How do I assign a Peer Fundraiser to a Team?

    When a supporter signs up as a peer fundraiser under a crowdfunding/peer to peer activity, they will have the option to Join a Team when editing their page. Read more on Team Management here .  If the Join a Team option is not enable...
  9. Manage Lists: Mobile Subscribers

    To view and manage your lists of SMS subscribers compiled from various activities, use the left navigation to select Lists . View subscribers By List Or  By Individual Clicking on each list shows a breakdown of which numbers are...
  10. How can donors unsubscribe from receiving text messages?

    At any time, donors and supporters can reply  'STOP' to any text message and unsubscribe from all future marketing messages under that shortcode  (e.g. 41444 or 91999). You're unsubscribed from all GiveSmart Fundraise marketing text alert...