Updated Articles

  1. Enhanced Text Messaging

    The Enhanced Text Messaging package allows you to get even more out of your texting capabilities by letting you send text messages with your supporters' names, track how well the link in your text message is being received, and you can send longer...
  2. 2024 Q4

    October 1 - December 31 GiveSmart Events New Feature Multi-Factor Authentication:  When a user tries to add a card to their account from either the My Info tab, an item, Self Check-In,  or a text or email with the prompt to add a credit card ...
  3. 2024 Q3

    July 1 - September 30 GiveSmart Events Improvements Events App Swipes: Improves the read of the data when a swipe occurs. Org Hub Account Page : was updated to improve efficiency. It now features a link to the  help center article  on...
  4. Embedding a Form into a website

    Online Forms created within a Fundraise Activity can be embedded into a website using an iframe HTML code. Embedding refers to the practice of having one web page being opened while in (embedded in) another webpage. This gives the impression that...
  5. Credit Card Testing Explained

    Occasionally, Non Profit organizations will experience Card Testing on a giving form. This article outlines the basics of what Card Testing is, and the protections that GiveSmart employs to help combat this behavior. What is Card Testing? Card T...
  6. Apple Pay

    Apple Pay gives your supporters on supported Apple devices the option to pay with Apple Pay. This will give them the convenience of more options to donate how they want: Credit/Debit, PayPal and Apple Pay. If you have a CardConnect payment...
  7. Google Pay

    Google Pay gives your supporters an alternative payment option. This provides them the convenience of more options to donate how they want: Credit/Debit, PayPal , Google Pay and Apple Pay. If you have a CardConnect payment processor, then y...
  8. How do I remove the default donation box on my form? New

    Perhaps you've added custom form elements to your form such as Items  or a Drop Down , or, you have a Ticketing form  where you'd like to remove the additional donation option.   You've found that hiding the Suggested Amounts  section does ...
  9. Image Sizes

    Image sizes on the forms will often stretch or shrink as needed, but it is recommended to have any image in your form be least a width of 476 pixels or more, so that other sites that may share image from your forms, like Facebook, will display the...
  10. Payment Information Section

    This is the section of your form design where your donors enter their method of payment. While you can configure several elements to this section, some elements are required, as described below. If you do not have PayPal or Apple Pay enabl...