Updated Articles

  1. Create an Activity

    Activities are created within a campaign and are used to create and organize forms.  An activity can be created by selecting New Activity from the dashboard, clicking the + icon on a campaign card or by selecting New Activity from within a cam...
  2. Where can I find the Public Link to my Forms?

    For any Activity you create within GiveSmart Fundraise, this generates an Online Form. This article details how to locate the Public (shareable) Link to any online form.   Important Note: The Public Link is the only secure and shareable link...
  3.  How Do I Set Up my Website Donation Form?

    Anyone, anywhere can make a donation through the Website Donation Form on your website. An online giving page is meant to stand alone with a custom URL that can be shared and linked to, or securely embedded on your organization’s website or Faceb...
  4. How can I let my donors cover the Processing Fee?

    You can configure an option to allow donors to help cover the credit card Processing Fees associated with their donation. When a donor opts in to help cover the fee, an amount is added to their intended donation to offset the fees that are charge...
  5. Why are my donors not receiving Email Receipts?

    You’ve checked to make sure the email address was entered correctly, advised your donors to check their Spam/Junk folders, and have attempted to resend the receipt email , but you are still receiving reports that email receipts are not being rece...
  6. PayPal and Venmo FAQ

    How do I add PayPal and Venmo as payment options for my donors? Your donors can pay by either PayPal or Venmo on GiveSmart Fundraise payment forms once you sync your GiveSmart Fundraise account with your PayPal Business Account. To do so, go int...
  7. PayPal and Venmo

    An improved partnership with PayPal introduces the option for donors to give using either PayPal or Venmo on payment forms.                         NOTE : You will need to create a PayPal business account for your organization ...
  8. Reconcile GiveSmart Fundraise Transactions in the Merchant Center

    Revenue paid by credit card that was generated in the GiveSmart Fundraise module can be reconciled by reviewing both the transaction report within in GiveSmart Fundraise and the Merchant Center in CardPointe.   GiveSmart Fundraise Report ...
  9. What is a shortcode? Updated

    What is a shortcode? A shortcode is a five-digit specialized phone number. Shortcodes are used in tandem with keywords to initiate donations and mobile subscriptions. In other words, the shortcode is the phone number that a constituent will send ...
  10. Connecting Google Analytics to GiveSmart Fundraise

    To enable Google Analytics tracking for your GiveSmart Fundraise account, all you need to do is enter the GA4 Measurement ID  from your GA4 account into the Integrations Settings  of your GiveSmart Fundraise account.  For more information abo...