Updated Articles

  1. Resend and Download Receipts

    For any transaction paid via GiveSmart Fundraise, you can opt to either resend the receipt to a donor via email, or download the receipt as a PDF from Existing Reporting > Search Transactions . Note:  Receipts can only be downloaded o...
  2. How do I assign a Peer Fundraiser to a Team?

    When a supporter signs up as a peer fundraiser under a crowdfunding/peer to peer activity, they will have the option to Join a Team when editing their page. Read more on Team Management here .  If the Join a Team option is not enable...
  3. Manage Lists: Mobile Subscribers

    To view and manage your lists of SMS subscribers compiled from various activities, use the left navigation to select Lists . View subscribers By List Or  By Individual Clicking on each list shows a breakdown of which numbers are...
  4. How can donors unsubscribe from receiving text messages?

    At any time, donors and supporters can reply  'STOP' to any text message and unsubscribe from all future marketing messages under that shortcode  (e.g. 41444 or 91999). You're unsubscribed from all GiveSmart Fundraise marketing text alert...
  5. How do I edit the organization short name for texts?

    Your O rganization Short Name appears on auto-reply text messages that your supporters see after making donations.  Your short name is limited to 15 characters. It is best to use your full organization name. If your organization name is too l...
  6. Form Submit Section

    The last section to personalize in your form that is visible on the form is the Form Submit section. The main function of the Form Submit section is to show the total donation and the SUBMIT button. Section Heading You can change the ti...
  7. 2025 Q2

    April 1 - June 30 GiveSmart Events New Feature: Implemented the Momentive Card Tracking Service (CTS),   reducing the risk of credit card testing through the platform.  After three failed attempts, the card is placed in a "soft-blocked...
  8.  How to Enter a Donation

    Making a donation through GiveSmart Fundraise is one of the most important functions to understand. This should be helpful for those looking to see what the donor experience looks like.  Launch the Donation Form To find a donation form link, nav...
  9. 2025 Q1

    January 1 - March 31 GiveSmart Events New Feature: GiveSmart Events Salesforce Connector is a lightweight solution that you can run after your Event is closed and reconciled. When a sync is requested, the  connector will: Create new O...
  10. How do I swipe or scan credit cards at my event?

    IMPORTANT: Please make sure your mobile device is compatible with the swiper. If your device is not on this list, it will not work in conjunction with the swiper. Click here to view the list . Haven't ordered a swiper yet? Please review this...