Updated Articles

  1. Why are my donors not receiving Email Receipts?

    You’ve checked to make sure the email address was entered correctly, advised your donors to check their Spam/Junk folders, and have attempted to resend the receipt email , but you are still receiving reports that email receipts are not being rece...
  2. PayPal and Venmo FAQ

    How do I add PayPal and Venmo as payment options for my donors? Your donors can pay by either PayPal or Venmo on GiveSmart Fundraise payment forms once you sync your GiveSmart Fundraise account with your PayPal Business Account. To do so, go int...
  3. PayPal and Venmo

    An improved partnership with PayPal introduces the option for donors to give using either PayPal or Venmo on payment forms.                         NOTE : You will need to create a PayPal business account for your organization ...
  4. Reconcile GiveSmart Fundraise Transactions in the Merchant Center

    Revenue paid by credit card that was generated in the GiveSmart Fundraise module can be reconciled by reviewing both the transaction report within in GiveSmart Fundraise and the Merchant Center in CardPointe.   GiveSmart Fundraise Report ...
  5. What is a shortcode? Updated

    What is a shortcode? A shortcode is a five-digit specialized phone number. Shortcodes are used in tandem with keywords to initiate donations and mobile subscriptions. In other words, the shortcode is the phone number that a constituent will send ...
  6. Connecting Google Analytics to GiveSmart Fundraise

    To enable Google Analytics tracking for your GiveSmart Fundraise account, all you need to do is enter the GA4 Measurement ID  from your GA4 account into the Integrations Settings  of your GiveSmart Fundraise account.  For more information abo...
  7. Keyword Page (Activity Setup Page)

    Every activity created within GiveSmart Fundraise starts with the Keyword Setup page. When you create an activity , you will be required to associate it with a keyword which acts as a unique identifier for that activity.  If you plan to use text...
  8. Keyword Strategies Updated

    The keyword you choose when you set up a new GiveSmart Fundraise form can have a vital impact on the overall success of your campaign. This document will cover keyword best practices, common mistakes, and help you determine the extent to which y...
  9. GiveSmart Fundraise API Documentation and Keys

    If you're connecting GiveSmart Fundraise to a supported 3rd party application, an API key may be required. This article details how to retrieve your private API key from your GiveSmart Fundraise account.  NOTE:  Only users with Admin privileges i...
  10.  How does an individual fundraiser set up, edit and promote a crowdfunding page? Updated

    Crowdfunding for nonprofits makes it easier than ever for your donors, volunteers, board members and staff to setup personal fundraising pages from the convenience of any device in just a few minutes. Watch the video and/or read the process below. ...