Updated Articles

  1. Issue a Refund or Void

    If a donor accidentally clicks the donation button twice or types in the wrong amount, refunds are possible both within the GiveSmart Fundraise module, for full refunds or logging into your Merchant Center for a partial refund.  Full Refund or Void...
  2. GiveSmart Fundraise Login

    Login at:  https://fundraise.givesmart.com/ Alternatively, select Login at  https://www.givesmart.com/ and select GiveSmart Fundraise.  Tip: Bookmark https://fundraise.givesmart.com/ to be immediately taken to the login page for your GiveSm...
  3. Add Calculated Element

    With the Calculated capability of GiveSmart Fundraise forms, you can create forms for things like membership payments and much more. Through the use of custom and calculated fields, the form possibilities are endless. Calculations allow you to as...
  4. Copying Activities

    You've created a Fundraising or Crowdfunding activity with special graphics, customized forms, and specific settings that you now want to use for a different campaign, such as from one year's event to another. All you need to do is copy the activi...
  5. GiveSmart Product Accessibility Assessment

    GiveSmart   Web Content Accessibility  Compliance Statement :   GiveSmart aspires to build an inclusive culture with our community. We are taking steps to ensure that web accessibility is part of our DNA as we develop, deliver,...
  6. Submit a Product Suggestion

    Product Suggestion Policy Here at GiveSmart we love to hear how our platform can better suit your fundraising needs.  If you find yourself wishing we had a certain feature, or have a suggestion on how a current feature could be improved, we want ...
  7. What Payment Methods are accepted through GiveSmart Fundraise Forms?

    Your GiveSmart Fundraise online forms can accept the following payment methods: Credit Card (all major networks) PayPal/Venmo Apple Pay (non-recurring) Google Pay (non-recurring) Note: It's not currently possible to accept paymen...
  8.  Configure receipts for donors' tax deductible donations

    You can configure receipts that go to your supporters in several ways. You can define a default template for all receipts, regardless of the Activity type (e.g. Text to Donate, Survey, Volunteer Signup, etc.) in the Account Settings. Then within eac...
  9.  How to Enter a Donation

    Making a donation through GiveSmart Fundraise is one of the most important functions to understand. This should be helpful for those looking to see what the donor experience looks like.                                        ...
  10.  Reuse, Move or Reassign a keyword to a new activity

    A keyword can be moved or reassigned to a new Campaign.  Rename the Keyword that you wish to reuse. Click on the existing Campaign  Then click the name of the Activity  Finally, update the Keyword - A simple way to change it is to add the yea...