Updated Articles

  1. Activity Landing Page - Image Hero Section

    This article will guide you through customizing your Image Hero section on the Activity Landing Page. If you are just starting to design your Activity Landing Page, you will likely want to start here . Image Hero The Image Hero  Section ...
  2. Landing Page Image Hero - Uploading a Background

    One of the most important aspects of the Campaign or Activity Landing Page is the Image Hero Section , which is what a visitor will first see when they visit your page.  Upload a Background Image To upload a background image, select the Edi...
  3.  Activity Landing Page Banner Section

    This article will guide you through designing the Banner on the Activity Landing Page. If you are just starting to design your Activity Landing Page, you will likely want to start here . Activity Landing Page Banner Section The Banner is fix...
  4. Recurring Donation Reporting

    To retrieve a report of recurring donations, select Existing Reporting > Recurring Donations .  Adjust the filters at the top for  Type or Status , and click Search: Type:  Filter by recurring donations originating from either Fu...
  5. Activity Landing Page Impact Section

    This article will guide you through designing the Impact section on the Activity Landing Page. If you are just starting to design your Activity Landing Page, you will likely want to start here . The Impact section is uniquely designed to highl...
  6. How do I remove the default donation box on my form?

    Perhaps you've added custom form elements to your form such as Items  or a Drop Down , or, you have a Ticketing form  where you'd like to remove the additional donation option.   You've found that hiding the Suggested Amounts  section does ...
  7. PayPal and Venmo

    An improved partnership with PayPal introduces the option for donors to give using either PayPal or Venmo on payment forms.                           NOTE : You will need to create a PayPal business account for your organizati...
  8. Promotional Codes

    When you want to give your supporters a discount for purchasing their tickets, you can offer them a promotional code. Please note that Promotional Codes only work with Ticket and Item  Form Elements . It does not work with the Calculated...
  9. How to Change the Keyword Reply Link

    What is the Donor Mobile Experience? When donors text your keyword to the appropriate Shortcode , they will immediately receive an automated response with a personalized link to complete the donation. This is considered a " Pledge" in GiveSmart ...
  10. How do I delete a keyword or campaign?

    Though a Keyword Activity cannot be deleted on its own, its associated Campaign can be deleted, which will effectively delete the keyword. This article details how to delete campaigns, delete keyword activities by deleting a campaign, and reassign a...