Updated Articles

  1. Training

    Learn about your GiveSmart Fundraise account to make the most of it! Note : If you are interested in personalized training, please contact your Customer Success Manager to discuss pricing. The GiveSmart Fundraise Fundamentals series of traini...
  2. How do I add a Check or Pledge Option to a Payment Form? (Pay Later)

    Considerations (Read before continuing) This is an advanced type of form setup and not suited for beginners. Consider reaching out to your Customer Success Manager to inquire about our smart setup or training services.  By default, GiveSmart ...
  3. Add Form Elements

    Truly personalize your forms by adding Form Elements . Form elements can help insert images, media, or rich text to your GiveSmart forms. Most importantly, they can capture a variety of additional information for reporting purposes.  For our gui...
  4. Error Message - Keyword String Already Taken

    When attempting to create or save a new keyword, the error message ' Keyword String Already Taken ' means that the keyword you are trying to save is already in use by another organization. Keywords need to be unique, as all GiveSmart Fundraise or...
  5. Quick Start Account Checklist

    You've just signed up with GiveSmart Fundraise. Your event is days away. Here are the absolute basics you need to get ready for your event. Click each button to be taken to the instructions.  Create a Merchant Account Do This   You need...
  6. User Roles and Permissions

    GiveSmart Fundraise keeps it simple with two main types of User account roles: Admin or User . Within each role, there are two permission levels:  Finance and C ommunity Brands Products (SSO) which can be enabled per user.  For more inform...
  7. Global Admin FAQs

    When 2 or more GiveSmart products are owned, admins have the option to provide a Global single sign-on (SSO) experience to any admin they want to have access to all owned products.  Once an admin has been granted Global access, they can create, ed...
  8. Set or Edit a Campaign and Activity Goal

    Campaigns are made up of one or more Activities. Activities have their own goals you can establish, which make up the Collective Goal on any Campaign. The guide details how to set or edit a goal associated with a Fundraising Activity which will ...
  9. Shared Settings Account Settings

    Shared Settings, accessed from the Settings menu, allows you to set up default colors and images for use across your forms. You can always customize each form on its own, but Shared Settings gives you that initial standardization for your brand. Y...
  10. Donor Portal

    The Donor Portal gives your donors direct access to their donation history within the selected organization.  This allows them to view details and download receipts without the need to contact the organization.   Accessing the Donor Portal There a...