Updated Articles

  1. Ticketing - Manage Guests

    The Manage Guests page is effectively your "Guest List" which compiles all ticketed guests within one Campaign. This page is where you can view, filter, manage, and make updates to any ticketed guests.  After you have created your Ticketing A...
  2. Add Item Element

    Why an Item Element? You can add an Item Element to your form to sell merchandise or offer non-ticket items. Item Elements are perfect to use on a custom order form to sell items like memberships, sponsorships, t-shirts, baked goods, and mo...
  3. Creating a GiveSmart Events Activity

    If your organization has a linked GiveSmart Events account, you can create new GS Event Site activity within a Fundraise Campaign.  IMPORTANT: Only a Global Admin  on GiveSmart Fundraise will have the ability to create a GS Events Site acti...
  4. Set Up a Ticketing Activity

    The Ticketing Activity in GiveSmart Fundraise will allow you to sell QR-enabled tickets, manage ticketed guests, and check in guests at your event. Click the buttons below to learn how to create your Ticketing activity. TIP: Hosting an auctio...
  5. Corporate Donation Matching

    Double the Donation helps nonprofits double the impact of contributions by streamlining the gift match process, saving valuable time for you and your donors. While thousands of companies have a matching gifts program, many of employees’ gi...
  6. Why is my keyword Superseded?

    A Superseded Keyword happens when a new keyword activity is created using an existing keyword in your GiveSmart account. Since keywords need to be unique and can therefore only be active in one Campaign/Activity at a time, the former activity become...
  7. Add Radio Button Element

    A Radio Button Element allows you to display up to 10 options on any form, where users can make one selection of their choice.  Radio Button Examples Use radio buttons to capture T-shirt size selections. Use radio buttons to capture RSVP...
  8. Saved Reports

    You can save your various reports and access them from one location under the Saved Reports tab under Existing Reporting > Search Transactions .  All filters such as the Date, Campaign, Form, or Amount you select will be saved, in addition to...
  9. How do I unsubscribe a donor from recurring gift notifications?

    While donors can opt out of  text messages sent from your organization by replying "stop" (more here ), this opt out does not apply to any SMS reminders or receipts associated with an active recurring donation.  This article details how to ...
  10. Edit a Supporter's Name

    Constituent details are stored in GiveSmart Fundraise within a Donor Profile . The Donor Profile aggregates donor data collected under a unique phone number and/or email address. NOTE: Edits to a donor's profile will not impact transaction ...