Updated Articles

  1. How many messages should people expect to receive?

    Donors who text a Fundraising/Engagement (41444 or 91999), Crowdfunding (71777) or Subscription (51555) keyword will receive an automatic reply message. Donors who text a donation (41444 or 91999) and do not fulfill their pledge will receive three ...
  2. Archive Forms

    Activities can have multiple forms. If you have an extra online form that you wish to remove from an activity, you can archive it. When we say archive, it will actually delete the form itself, but maintain any data collected on that form, so you can...
  3. What if we want to cancel our account?

    If you wish to cancel your subscription or want to know what your terms are, please contact your account manager or GiveSmart Fundraise Support . ...
  4. Text Analytics

    With the Enhanced Text Message Package , links to your GiveSmart Fundraise activities can be added directly into your text messages. This will enable Text Analytics, allowing you to analyze the success of your marketing. The Text Analytics reve...
  5. Email Reporting

    NOTE : Email analytics will only appear once a   Constant Contact account has been integrated with your GiveSmart Fundraise account.  To view email analytics, click Email under the Message Center in the left navigation bar. Then click ...
  6. Raffles

    A raffle is defined as a means of raising money by selling numbered tickets , one or some of which are subsequently drawn at random, the holder or holders of such tickets winning a prize . If you design a raffle to include with your event, make ...
  7. Why is there no mobile number for failed credit card donations?

    If there is no mobile number captured for a donation that has failed, this means the donor tried to donate directly through a web form, without sending a text message and without entering a phone number. GiveSmart Fundraise will have no record of a ...
  8. Add Drop-Down Element

    "On a scale of 1-5, how would you rate our Spring Gala?" "How do you prefer to donate?" "Which of our initiatives do you wish your donation to support?" Providing limited choices provides easy-to-answer questions for your supporters and easy to ana...
  9. Moving Form Elements

    You have a detailed form element, and you realize it is in the wrong place on your form. Or you just want to rearrange the visible elements on your form. With the Move Form command you can further personalize your forms to that exact look you desi...
  10. Contact Information Section (Corporate Sponsorships)

    Collect your Sponsor's information with the Contact Information section. You will want to add elements to this section to better collect information about your Sponsor, such as Company Name and Website. Section Heading This is where you can c...