New Articles

  1. How do I set or change the goal for my activity and campaign?

    Campaigns are made up of Activities. Those activities have their own goals, whether it is the main donation amount you wish to collect, the Crowdfunding and Peer-to-Peer Fundraising, or the amount from your Corporate Sponsorship form, etc. If you...
  2. Connecting a Constant Contact Account to your GiveSmart Fundraise Account

    The first step to sending email within GiveSmart Fundraise is to connect your Constant Contact account to your GiveSmart Fundraise Account. For more about the entire process of sending email in GiveSmart Fundraise, click here . To connect your Con...
  3. Campaign Metrics

    When you click on a Campaign tile from the dashboard, you will find information about your campaign, including the type of activity and what Keyword/Shortcode it is associated with. There are three categories of Activities in GiveSmart Fundraise, or...
  4. Campaign Activity Actions

    From within your Campaign, by clicking on your Campaign tile, you can view all activities and forms within the campaign. Interaction through Action Menus The Action Menus are context sensitive, so you will have different options available dependin...
  5. Designing and Sending Emails with the Email Design Studio

    Before you can send email messages from within GiveSmart Fundraise, you will need to: Connect your GiveSmart Fundraise account to Constant Contact, as outlined here . Have email lists to send to. To learn how to sync your Constant Contact emai...
  6. Email Design Studio

    If you have Constant Contact for your email marketing solution, you can now create, send and analyze your emails from GiveSmart Fundraise. Once you connect your Constant Contact account to GiveSmart Fundraise, you can start creating your emails righ...
  7. Email Reporting

    NOTE : Email analytics will only appear once a   Constant Contact account has been integrated with your GiveSmart Fundraise account.  To view email analytics, click Email under the Message Center in the left navigation bar. Then click ...
  8. What is a shortcode? Updated

    What is a shortcode? A shortcode is a five-digit specialized phone number. Shortcodes are used in tandem with keywords to initiate donations and mobile subscriptions. In other words, the shortcode is the phone number that a constituent will send ...
  9. What is the Payment Section Visibility option?

    In any Payment Information section, within a form such as Ticketing, there is a selection called Payment Section Visibility. This allows you to have a form that can be submitted with or without a monetary value.  For example, if you had a ticketin...
  10. How will fees be charged if I have a merchant account?

    Your monthly processing fee for money collected in the previous month's collection period is automatically withdrawn from the linked bank account once per month, between the 2nd and 5th (depending on weekends or holidays). If donations were also col...