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Published On: 10/02/2018
in Message Center Text
What is a shortcode? A shortcode is a five-digit specialized phone number. Shortcodes are used in tandem with keywords to initiate donations and mobile subscriptions. In other words, the shortcode is the phone number that a constituent will send ...
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In any Payment Information section, within a form such as Ticketing, there is a selection called Payment Section Visibility. This allows you to have a form that can be submitted with or without a monetary value. For example, if you had a ticketin...
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Your monthly processing fee for money collected in the previous month's collection period is automatically withdrawn from the linked bank account once per month, between the 2nd and 5th (depending on weekends or holidays). If donations were also col...
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GiveSmart Fundraise supports an unlimited number of users on your account. If there are others in your organization that need access to the platform you can easily add additional users. From the Users category, you can create new users, edit exist...
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Making a donation through GiveSmart Fundraise is one of the most important functions to understand. This should be helpful for those looking to see what the donor experience looks like. Launch the Donation Form To find a donation form link, nav...
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When you first go into an existing Crowdfunding and Peer-to-Peer Fundraising activity or right after you complete the initial setup, you will be taken to the Fundraiser Dashboard page. This is where you can quickly see the amount raised, the number ...
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Funds are deposited once they have achieved a settled status. This typically occurs the day after the donation has been processed. For more answers about merchant services, review the Frequently Asked Questions . ...
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Published On: 07/31/2018
in Message Center Text With the Enhanced Text Message Package , you can send longer text messages to your supporters. Instead of being limited to 134 characters for a normal text, you can now send up to 280 characters! Note: The Enhanced Text Messaging capabilities ...
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Published On: 07/31/2018
in Setup & Settings General & FAQ Though a Keyword Activity cannot be deleted on its own, its associated Campaign can be deleted, which will effectively delete the keyword. This article details how to delete campaigns, delete keyword activities by deleting a campaign, and reassign a...
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By default, your GiveSmart Fundraise forms will accept any major credit card. But there are cases where you may have an exclusive deal with one company, such as Visa, or you may not want to accept a specific type, like Diner's or Amex. In these case...