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Published On: 07/30/2018
in Reporting
What are some situations where I'd need to move a donation or pledge? Most commonly, if a donor initiated a pledge or made a donation to an incorrect activity or page, you have the ability to move it to the correct one. Some other use cases are l...
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Published On: 07/29/2018
in Message Center Text With the Enhanced Text Message Package , you can provide a more personal experience by adding donor names and custom field answers to a text message. The option to Personalize will appear at the top of the text message box. Place the cursor wh...
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Published On: 07/29/2018
in Message Center Text
The Enhanced Text Messaging package allows you to get even more out of your texting capabilities by letting you send text messages with your supporters' names, track how well the link in your text message is being received, and you can send longer...
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Created On: 07/27/2018
in Message Center Text
With the Enhanced Text Message Package , links to your GiveSmart Fundraise activities can be added directly into your text messages. This will enable Text Analytics, allowing you to analyze the success of your marketing. The Text Analytics reve...
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Published On: 07/24/2018
in Training Strategies
The keyword you choose when you set up a new GiveSmart Fundraise form can have a vital impact on the overall success of your campaign. This document will cover keyword best practices, common mistakes, and help you determine the extent to which y...
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The CardPointe Merchant Center is the reporting module where you can view deposit/batch reporting, retrieve processing statements, issue partial refunds, and view any chargeback details. Below, we take you through some of the most common function...
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Published On: 06/14/2018
in Reporting Recurring Donations
This article defines and describes what you can and cannot modify on a Recurring Donation. Editing Recurring Donations For security reasons, GiveSmart Fundraise Support Staff and Non-Profit Organizations cannot change or modify certain parts ...
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Logging In To Your Account Go to https://www.givesmart.com and click login (top right). You can also login by going directly to fundraise.givesmart.com . User Email: XXX@XXXX.XXX Password: changeme Dashboard Overview When you log int...
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The Order History section of the Account Settings will show you your receipts when your GiveSmart Fundraise account renews. So if this is your first year with GiveSmart Fundraise, you will not see receipts. The first year receipt was sent to you thr...
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IMPORTANT: Please make sure your mobile device is compatible with the swiper. If your device is not on this list, it will not work in conjunction with the swiper. Click here to view the list . Haven't ordered a swiper yet? Please review th...