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Created On: 05/29/2018
in People Lists if you wish to edit your list within GiveSmart Fundraise, you can remove contacts from specific lists to keep the lists more up to date. To do so: From the left navigation, select Lists. Click a list to modify. Search for the contact to r...
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A keyword can be moved or reassigned to a new Campaign. Rename the Keyword that you wish to reuse. Click on the existing Campaign Then click the name of the Activity Finally, update the Keyword - A simple way to change it is to add the yea...
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Published On: 05/21/2018
in Message Center Text Messages from supporters who text a keyword followed by a name, number or message are captured inside your GiveSmart Fundraise account. Typically, these messages are prompted by the speaker at events to be displayed on the fundraising thermometer. ...
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You may have additional questions about your Merchant Account. Below are some Frequently Asked Questions: What payment methods are accepted through my GiveSmart Fundraise forms? How are collected donations transmitted to my bank account? ...
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You may need to remove an individual pledge from your thermometer or clear out a number of test pledges after testing at your venue. To clear out your thermometer: Click Existing Reporting > Manage Pledges . Filter, likely by Keyword . Fi...
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Published On: 05/08/2018
in Message Center Text At any time, donors and supporters can reply to a text message by texting back the word STOP and unsubscribe from all future messages from your organization. They will then be unsubscribed from all of your keywords, and if you try to upload ...
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iPad & Swiper Rentals To Rent Hardware Click Here Equipment rentals are the easy way to ensure you have compatible devices backed by vendor support for your event. Ipad and swiper bundles, if needed, can be rented from GiveSmart.Fello.com...
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Occasionally, Non Profit organizations will experience Card Testing on a giving form. This article outlines the basics of what Card Testing is, and the protections that GiveSmart employs to help combat this behavior. What is Card Testing? Card T...
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For security and compliance reasons, GiveSmart Fundraise does not transfer, store, or retain full credit card information. To transfer previous recurring donations from a different platform over to GiveSmart Fundraise, each donation would need t...
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A CardConnect merchant account is set up as the primary payment gateway for GiveSmart Fundraise, and is connected to any payment form in your GiveSmart account for credit card processing and subsequent direct deposit of processed transactions. ...