New Articles

  1. Credit Card Testing Explained

    Occasionally, Non Profit organizations will experience Card Testing on a giving form. This article outlines the basics of what Card Testing is, and the protections that GiveSmart employs to help combat this behavior. What is Card Testing? Card T...
  2. Can I transfer Recurring Donations from a different platform to my GiveSmart Merchant Account?

    For security and compliance reasons, GiveSmart Fundraise does not transfer, store, or retain full credit card information. To transfer previous recurring donations from a different platform over to GiveSmart Fundraise, each donation would need t...
  3. Is my merchant account PCI Compliant?

    A CardConnect merchant account is set up as the primary payment gateway for GiveSmart Fundraise, and is connected to any payment form in your GiveSmart account for credit card processing and subsequent direct deposit of processed transactions.   ...
  4. GiveSmart Fundraise Subscription Payment Receipts

    Admins can download receipts for all subscription fees paid for your subscription with a credit card. First, click on Settings (the Gear Icon) Click Order History on the side menu. Click on the order or click Download as PDF for the...
  5. Rich Text Editor

    In most of the areas where you can edit text in your GiveSmart Fundraise account, you may have the option to use the Rich Text editor so that you can format the text, add images and/or video, add custom elements, change the text color and more. Poss...
  6. Search Transactions

    Your organization can access donation and donor information in real-time and export a report of donations and donor information that you have collected in your various activities. You can include multiple types of donations in one report while filte...
  7. Reports for your Crowdfunding and Peer-to-Peer Fundraising

    The main reporting knowledge article can be found here . That document will take you through the process to download reports. This article expands on the main document for some of the specific extras you may want for your Crowdfunding and Peer-to...
  8. Create Crowdfunding and Peer to Peer Teams

    Crowdfunding and Peer-to-Peer Fundraising Teams are a great way to bring a new level of interactivity and engagement to your peer-to-peer fundraising campaigns. Teams add another level of participation and potential competition between the general c...
  9. How can a fundraiser edit their personal fundraising page?

    Often, your fundraisers may want to make changes to their Personal Fundraising Page . Maybe they want to change their profile picture, message to their supporters, or join a team. There are three ways they can access their personal fundraising pa...
  10. How do I enter checks, cash and matching gifts so they show up on the fundraising thermometer?

    Donations received outside of mobile can be manually added to the Fundraising Thermometer. Option 1: Enter Offline Donations The preferred method would be to use the Enter Offline Donation page, as this will show all the donations in your GiveSmar...