New Articles

  1. Templates for Table Tent Artwork

    Download Instructions slides and printable table tents in Microsoft PowerPoint (.pptx) format for Text to Pledge and/or Text to Donate options. The difference is that Text to Pledge will include the Pledge options when your donors pledge: "Text KE...
  2. Navigation and Reporting Training

    The GiveSmart Fundraise Fundamentals series of training sessions take you through the most common usage of a GiveSmart Fundraise account, through four different sessions.  For more on the  classes/recordings, click here . Get to know your GiveSmar...
  3. How many text messages can we send per month?

    The amount of outbound messages allowed per month or per year depends on your GiveSmart Fundraise subscription. This information can be found on your GiveSmart Fundraise agreement. Please contact your Account Manager or GiveSmart Fundraise Support...
  4. What is the best practice for a mobile fundraising call to action in print and online?

    When promoting your mobile fundraising keyword in print or online advertisements, the exact phrasing is up to you. But best practice is that it include the following: 1) The short code - For mobile fundraising, it will be 41444 or 91999. The shor...
  5. Mobile Experience

    Once donors open a new text message on their phone and text the keyword to the appropriate shortcode (for Fundraising keywords, 41444 or 91999), they immediately receive an automated response with a link to complete the donation. When they click th...
  6. What compliance or disclaimer language do I legally need?

    Unlike other forms of communication that the nonprofit may use to deliver information (email, direct mail, or telemarketing), text messaging requires an opt-in process. This means that organizations are not allowed to send text messages to anyone th...
  7. Edit Automated Text Message Responses

    Some auto-response text messages can be edited. Others cannot. Messages that CAN be edited: One-Time Response messages within a Text-to-Subscribe activity (51555) can be edited. When setting up a Text-to-Subscribe activity, write in your cus...
  8. How to Use Crowdfunding for a Paid Registration Event

    Especially during summer months when weather is great, non-profits will often host a run/walk, bike event, dance-off, etc. where participants are encouraged to fundraise. Often, a paid registration may be required before a participant can fundraise....
  9. Using Your GiveLater Form

    The Give Later  form can be used to trigger fulfillment text messages and fill the fundraising thermometer at events. You can access the form from your Text to Donate form by clicking GiveLater in the left menu. You can also get to any Give...
  10. Do donors receive donation confirmations or acknowledgements?

    When a donation has been successfully completed, the donor will receive a thank you text message and email confirmation (based on the information the donor provided on the donation form). Please note customers who are set up with a merchant account ...