New Articles

  1. Using Your GiveLater Form

    The Give Later  form can be used to trigger fulfillment text messages and fill the fundraising thermometer at events. You can access the form from your Text to Donate form by clicking GiveLater in the left menu. You can also get to any Give...
  2. Do donors receive donation confirmations or acknowledgements?

    When a donation has been successfully completed, the donor will receive a thank you text message and email confirmation (based on the information the donor provided on the donation form). Please note customers who are set up with a merchant account ...
  3. Image Sizes

    Image sizes on the forms will often stretch or shrink as needed, but it is recommended to have any image in your form be least a width of 476 pixels or more, so that other sites that may share image from your forms, like Facebook, will display the...
  4. Volunteer Signup Design

    Recruit and coordinate volunteer registrations with this form. Once you have your Volunteer Signup created you can use the keyword or use the links under Display Links on the Online Form page to direct your volunteers to sign up, You can also embed ...
  5. Shared Settings Account Settings

    Shared Settings, accessed from the Settings menu, allows you to set up default colors and images for use across your forms. You can always customize each form on its own, but Shared Settings gives you that initial standardization for your brand. Y...
  6. Customizing Text Message Responses

    I want to change the wording of the automated text message that my supporters get when they text in to order tickets, complete a survey, etc." This message was set up and locked into place in this format due to regulations. Right now, the onl...
  7. How to make the form logo bigger

    The default displayed image size for the logo at the top of your forms is a maximum of 470 x 100 pixels. Anything larger than this will be reduced to fit these dimensions. For more on image sizes, click here . But you want a bigger image for the...
  8. Keyword Page (Activity Setup Page)

    Every activity created within GiveSmart Fundraise starts with the Keyword Setup page. When you create an activity , you will be required to associate it with a keyword which acts as a unique identifier for that activity.  If you plan to use text...
  9. How to Change the Keyword Reply Link Updated

    What is the Donor Mobile Experience? When donors text your keyword to the appropriate Shortcode , they will immediately receive an automated response with a personalized link to complete the donation. This is considered a " Pledge" in GiveSmart ...
  10. Suggested Amounts Section

    Every form you create will have a Suggested Amounts section which, by default, appears below your form's logo and allows you to configure 3 Amounts linked to 3 buttons on your form. We recommend configuring these amounts to match your typical, ave...