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Shared Settings, accessed from the Settings menu, allows you to set up default colors and images for use across your forms. You can always customize each form on its own, but Shared Settings gives you that initial standardization for your brand. Y...
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I want to change the wording of the automated text message that my supporters get when they text in to order tickets, complete a survey, etc." This message was set up and locked into place in this format due to regulations. Right now, the onl...
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The default displayed image size for the logo at the top of your forms is a maximum of 470 x 100 pixels. Anything larger than this will be reduced to fit these dimensions. For more on image sizes, click here . But you want a bigger image for the...
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Every activity created within GiveSmart Fundraise starts with the Keyword Setup page. When you create an activity , you will be required to associate it with a keyword which acts as a unique identifier for that activity. If you plan to use text...
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What is the Donor Mobile Experience? When donors text your keyword to the appropriate Shortcode , they will immediately receive an automated response with a personalized link to complete the donation. This is considered a " Pledge" in GiveSmart ...
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Every form you create will have a Suggested Amounts section which, by default, appears below your form's logo and allows you to configure 3 Amounts linked to 3 buttons on your form. We recommend configuring these amounts to match your typical, ave...
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Published On: 02/15/2018
in Reporting Recurring Donations
Recurring Giving is a great way to maximize donations and ensure constant funding from top supporters. Great examples of recurring donation asks would be: "$50 a month sponsors an orphan's meals for that month." "Make a $120 pledge, fulfilled a...
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Collect your supporter's information with the Contact Information section. Section Heading - This is where you can change the wording of the section header that is displayed above the corresponding section on your donation form. You can also l...
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If a donor accidentally clicks the donation button twice or types in the wrong amount, refunds are possible both within the GiveSmart Fundraise module, for full refunds or logging into your Merchant Center for a partial refund. Full Refund or Void...
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Not only can your donors use their credit or debit card for donations, they can also use PayPal. Note: Donations made through PayPal will deposit through your PayPal account settings, not your Merchant account. It will also use PayPal's fees,...