Updated Articles

  1. Add Item Element Updated

    Why an Item Element? You can add an Item Element to your form to sell merchandise or offer non-ticket items. Item Elements are perfect to use on a custom order form to sell items like memberships, sponsorships, t-shirts, baked goods, and mo...
  2. Edit Campaign Details Updated

    Where are the Campaign Details used? A Ticketing Activity created within a Campaign will automatically inherit the Campaign Details. Specifically, the Campaign Title, Description, Date, Start/End Time, Venue name and address (if applicable) wil...
  3. How do I edit the organization short name for texts?

    Your O rganization Short Name appears on auto-reply text messages that your supporters see after making donations.  Your short name is limited to 15 characters. It is best to use your full organization name. If your organization name is too l...
  4. Form Submit Section

    The last section to personalize in your form that is visible on the form is the Form Submit section. The main function of the Form Submit section is to show the total donation and the SUBMIT button. Section Heading You can change the ti...
  5. 2025 Q2

    April 1 - June 30 GiveSmart Events New Feature: Implemented the Momentive Card Tracking Service (CTS),   reducing the risk of credit card testing through the platform.  After three failed attempts, the card is placed in a "soft-blocked" s...
  6.  How to Enter a Donation

    Making a donation through GiveSmart Fundraise is one of the most important functions to understand. This should be helpful for those looking to see what the donor experience looks like.  Launch the Donation Form To find a donation form link, nav...
  7. 2025 Q1

    January 1 - March 31 GiveSmart Events New Feature: GiveSmart Events Salesforce Connector is a lightweight solution that you can run after your Event is closed and reconciled. When a sync is requested, the  connector will: Create new O...
  8. How do I swipe or scan credit cards at my event?

    IMPORTANT: Please make sure your mobile device is compatible with the swiper. If your device is not on this list, it will not work in conjunction with the swiper. Click here to view the list . Haven't ordered a swiper yet? Please review this...
  9. Activity Landing Page - Image Hero Section

    This article will guide you through customizing your Image Hero section on the Activity Landing Page. If you are just starting to design your Activity Landing Page, you will likely want to start here . Image Hero The Image Hero  Section ...
  10. Landing Page Image Hero - Uploading a Background

    One of the most important aspects of the Campaign or Activity Landing Page is the Image Hero Section , which is what a visitor will first see when they visit your page.  Upload a Background Image To upload a background image, select the Edi...