Updated Articles

  1.  Year-End Giving Toolkit

    Need help with your Year-End Giving campaign? The GiveSmart Fundraise Year End Giving Toolkit provides information to plan and develop your campaign. Download documents, watch the classes for inspiration and examples of the strategies in action. Gra...
  2. CRM: Create a Custom Report

    Create a custom report From the left navigation, select Reports  Click +Add New Enter a unique report name and select a specific data set Customize the report by selecting a date range and adding/removing columns  ...
  3. CRM: Edit an Individual Record

    Watch this video to learn how to edit a record in your GiveSmart Donor CRM account. Steps to edit a contact record In the Search bar in the upper left corner, type the name of the record    Select the record from the drop...
  4. Copying Activities

    You've created a Fundraising or Crowdfunding activity with special graphics, customized forms, and specific settings that you now want to use for a different campaign, such as from one year's event to another. All you need to do is copy the ...
  5. Activity Landing Page Progress Section

    This article will guide you through adding a Progress section to your Activity Landing Page (previously called the Event Page). If you are just starting to design your Activity Landing Page, you will likely want to start here . Include a Progres...
  6. Receipts and Notifications Section

    The Receipts and Notifications section of your form configuration allows you to control the automated communication with your constituents. You can choose to use both texting (SMS) and/or Email. Both forms of notification are enabled by default. T...
  7.  Setting Up a Fundraising Event Form & Thermometer

    Build a strong emotional attachment to the giving process and thank your donors using the dynamic Fundraising Thermometer. Read below to learn how to display your fundraising goal, donation results, donor names and messages in real-time to increase ...
  8. Emergency After-Hours Event Support

    If there is an URGENT issue only, such as the system going down during an event, you may call (855) 322-4483 to contact after-hours technical support. Text URGENT to 51555 to receive this info via text message. ...
  9. CRM | Households & Groups

    Create a Household or Group within GiveSmart Donor CRM to view relationship metrics between individual contacts.   Our Services Team can help you create a strategy on how to best utilize this feature.  Learn more about our service offeri...
  10. CRM: Merge Duplicate Records

    GiveSmart Donor CRM allows you to efficiently merge potential donor contacts in the module.  Review potential duplicates at different risk levels and compare and select contact information to retain prior to merging, providing you the ability t...