-
Clover GO FAQ How can I get a Clover Go Card Reader? Organizations can go to Event Equipment Rental and Purchase where you have the option to rent devices through our third-party vendor OR purchase them directly from Fiser...
-
Availability: This experience is currently available only to early adopters. Overview MomentiveIQ Identity introduces a single, secure login across GiveSmart modules: Donor CRM, Events, and Fundraise . This update improves security, s...
-
Last Updated: 02/04/2026
in Setup & Settings General & FAQ
A Global User is a user with single sign-on (SSO) access to multiple products. If your organization has a bundled account structure, you may have access to the full GiveSmart product suite which can include the GiveSmart Fundraise , Events...
-
Last Updated: 01/28/2026
in Message Center Email
Before you can send emails from GiveSmart Fundraise, you will need to: Connect your GiveSmart Fundraise account to a Constant Contact account, as outlined here . Have email lists to send to: For how to sync your Constant Contact email list...
-
Last Updated: 01/21/2026
in Reporting
When and Why You Might Move a Donation or Pledge You may occasionally need to move a donation or pledge after it has been submitted. This is most often done when a gift was made to the wrong page or activity. Some other use cases are listed below...
-
When your donors donate, they will automatically be emailed a receipt of their donation after submitting a gift. Year-End Consolidated Receipts allow donors to receive a single summary of all their contributions within a year, perfect for...
-
GiveSmart Fundraise supports an unlimited number of users on your account. If there are others in your organization that need access to the platform you can easily add additional users. From the Users category, you can create new users, edit exist...
-
How do I add PayPal and Venmo as payment options for my donors? Your donors can pay by either PayPal or Venmo on GiveSmart Fundraise payment forms once you sync your GiveSmart Fundraise account with your PayPal Business Account. To do so, go int...
-
Last Updated: 01/07/2026
in Training
The GiveSmart Fundraise Intermediate series of training sessions build on the Fundamentals with four additional sessions/topics, so you can make the most out of your GiveSmart Fundraise account. For more on the recordings, click here . To learn ...
-
Why Are Donors Not Receiving Email Receipts? You’ve confirmed the donor’s email address is correct, advised them to check their Spam/Junk folder, and have attempted to resend the receipt email , but the emails still aren’t getting through. Here’...