Updated Articles

  1. 2025 Q4

    October 1 - December 31 GiveSmart Events New Features: OTA via SMS OTP via SMS adds an important layer of security for donors which authenticates the new card transactions through  One passcodes and enhances security measures for the ...
  2. Credit Card Testing Explained

    Occasionally, Non Profit organizations will experience Card Testing on a giving form. This article outlines the basics of what Card Testing is, and the protections that GiveSmart employs to help combat this behavior. What is Card Testing? Card T...
  3. One-Time Passcode (OTP)

    One-Time Passcode (OTP, formerly known as Multi-Factor Authentication ) is a security measure that will help verify your donors' identity and safeguard their payment details. This security feature is enabled by request to Support, and can eithe...
  4. How to Use the Clover Go Reader

    What is  the Clover  Go?   Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth. The Clover Go card capture device ensures fast and reliable card reading and priori...
  5. Equipment Rentals

    iPad & Payment Device Rentals from Fello To Rent Hardware Click Here Equipment rentals are the easy way to ensure you have compatible devices backed by vendor support for your event.  iPad and payment device bundles, if needed, can be rented...
  6. Clover Go FAQ

    Clover GO FAQ How can I get a Clover Go Card Reader? Organizations can go to  Event Equipment Rental and Purchase  where you have the  option  to rent devices through our third-party vendor OR  purchase  them directly from Fiser...
  7.  How to Upload and Validate Mobile Numbers

    14% of your donors change their mailing address each year and more than half of them no longer have a landline. Their mobile number is the most consistent record in your donor database, and text messages are the most convenient way to keep supporte...
  8. Manage Recurring Donations

    What can be modified on a Recurring Donation? Credit Card Number Next Bill Date Donation Amount Number of Payments Enabling/Disabling Email or SMS Notifications For security reasons, GiveSmart Support and Non-Profit Organizations cannot chan...
  9. Activity Landing Page Add Sections

    One of the great features of the Activity Landing Page is the ability to further personalize it with added sections to fit your needs. This article will guide you through what you can do with this section of designing and working with the Activit...
  10. Thermometer Types and Features in GiveSmart Fundraise

    Your GiveSmart Fundraise account has several styles of "thermometers" to show you and your supporters how you are progressing toward your goals in your event, campaign and more. This page shows what each thermometer option features and examples o...