Updated Articles

  1. What is a shortcode? Updated

    What is a shortcode? A shortcode is a five-digit specialized phone number. Shortcodes are used in tandem with keywords to initiate donations and mobile subscriptions. In other words, the shortcode is the phone number that a constituent will send ...
  2. Connecting Google Analytics to GiveSmart Fundraise

    To enable Google Analytics tracking for your GiveSmart Fundraise account, all you need to do is enter the GA4 Measurement ID  from your GA4 account into the Integrations Settings  of your GiveSmart Fundraise account.  For more information abo...
  3. Keyword Page (Activity Setup Page)

    Every activity created within GiveSmart Fundraise starts with the Keyword Setup page. When you create an activity , you will be required to associate it with a keyword which acts as a unique identifier for that activity.  If you plan to use text...
  4. GiveSmart Fundraise API Documentation and Keys

    If you're connecting GiveSmart Fundraise to a supported 3rd party application, an API key may be required. This article details how to retrieve your private API key from your GiveSmart Fundraise account.  NOTE:  Only users with Admin privileges i...
  5.  How does an individual fundraiser set up, edit and promote a crowdfunding page? Updated

    Crowdfunding for nonprofits makes it easier than ever for your donors, volunteers, board members and staff to setup personal fundraising pages from the convenience of any device in just a few minutes. Watch the video and/or read the process below. ...
  6. How do I edit the Social Media Settings for a Crowdfunding and Peer to Peer Activity?

    The Social Media Settings for a Crowdfunding and Peer to Peer Fundraising activity allow you to customize a default post message when a constituent clicks on one of the four available social network buttons. You will be able to personalize the s...
  7. How do I get notified of a failed recurring donation?

    As a GiveSmart Fundraise user, you can choose to receive an email notification when a recurring donation fails to bill. This email will include details about the recurring donation so you can reach out to the donor to help update their card informat...
  8. Automatic Fulfillment Reminders

    Supporters who have pledged to donate will fulfill their pledge 70-80% of the time when reminders are sent. GiveSmart Fundraise's pledging functionality works in conjunction with Text to Donate, where a supporter can initiate a pledge by texting y...
  9. How can a fundraiser edit their personal fundraising page?

    Often, your fundraisers may want to make changes to their Personal Fundraising Page . Maybe they want to change their profile picture, message to their supporters, or join a team. There are three ways they can access their personal fundraising pa...
  10.  How do I send a text message?

    From the left navigation, select Text under Message Center. To send an single message Message Title: This is an internal title, never seen by your message recipients, so you can easily identify messages in your Outbox, which is where...