Updated Articles

  1. Logo and Branding Section (Text to Donate)

    Designing any form in an activity starts with the Logo and Branding section. This section allows you to personalize the overall look of your forms at the form level. It will inherit the settings and images from Shared Settings and/or the Campaign Se...
  2. Sign Up Form - Logo and Branding

    Designing any form in an activity starts with the Logo and Branding section. This section allows you to personalize the overall look of your forms at the form level. It will inherit the settings and images from Shared Settings and/or the Campaign Se...
  3. Webhooks

    Webhooks have quickly become the most desired method of integrations due to their instantaneous and adaptable nature. GiveSmart Fundraise will, on any forms assigned, POST all fields related to the form to the secure endpoint of your choosing in th...
  4. How do I move the Online Form so it won't cover part of my image?

    If the form covers the key element in your background image, you can change the placement of the form from the Center of the page to Left or Right. Make this change from within the Activity design in Logo and Branding . ...
  5. How long does it take for a keyword to be live or turned on?

    Crowdfunding and Peer-to-Peer Fundraising (71777), Text to Donate Fundraising/Engagement (41444 or 91999) and SMS Subscription (51555) keywords are live instantly on all cell phone carriers. The moment you save the keyword on your account, it is you...
  6. Creating RSVP Forms

    If you would like to add an RSVP section to any of your forms, you can add it as a brand new section. Note that the RSVP section is not a calculable field, so this section currently cannot be used in conjunction with a purchase and is intended to si...
  7. What do the colors on the campaign tiles mean?

    The colors on the campaign tiles on the dashboard will usually be a teal or opal color, but you may see other colors. These other colors indicate that the only activity you have in that campaign is a Text to Donate form or a Crowdfunding and Peer-...
  8. Footer Message Section

    Show/Hide Switch : Show or hide the Footer message using the switch on the right. By default, under the aim of keeping your form short, the footer is hidden by default, but... Custom Message is a great place to add any text or organization in...
  9. Merchant Account Application - Voided Check or Bank Letter

    Submitting a voided check or bank letter As part of the underwriting process, merchant account providers require a voided check or bank letter to be included with the application, as they need to have a formal document from the bank in order to ver...
  10. When does our contract renew or expire?

    Agreements automatically renew annually on your sign up date. Agreements do not automatically expire. Contact your Account Manager or our Support Team if you have any questions about your account.