Popular Articles

  1. Set Up a Ticketing Activity

    The Ticketing Activity in GiveSmart Fundraise will allow you to sell QR-enabled tickets, manage ticketed guests, and check in guests at your event. Click the buttons below to learn how to create your Ticketing activity. TIP: Hosting an auctio...
  2. Issue a Refund or Void

    If a donor accidentally clicks the donation button twice or types in the wrong amount, refunds are possible both within the GiveSmart Fundraise module, for full refunds, or by logging into your Merchant Center for a partial refund.  Full Refund o...
  3. Contact Information Section

    Collect your supporters' information with the Contact Information section. Section Heading - This is where you can modify the wording of the section header displayed above the corresponding section on your donation form. You can also leave i...
  4. Creating a Campaign

    Your dashboard will show you all of your campaigns below the account-wide analytics. Besides a quick view to see how your campaigns are doing and providing the primary way to interact with your campaigns, this is also where you can create new campai...
  5.  How do I send a text message?

    From the left navigation, select Text under Message Center. To send an single message Message Title: This is an internal title, never seen by your message recipients, so you can easily identify messages in your Outbox, which is where...
  6. Create and Manage Teams

    Crowdfunding and Peer-to-Peer Fundraising Teams boost engagement by adding interactivity and friendly competition between the main campaign, individual fundraisers, and teams. After signing up, volunteer fundraisers can join or create a team (if ...
  7. Ticketing - Manage Guests

    The Manage Guests page is effectively your "Guest List" which compiles all ticketed guests within one Campaign. This page is where you can view, filter, manage, and make updates to any ticketed guests.  After you have created your Ticketing A...
  8. GiveSmart Fundraise API Documentation and Keys

    If you're connecting GiveSmart Fundraise to a supported 3rd party application, an API key may be required. This article details how to retrieve your private API key from your GiveSmart Fundraise account.  NOTE:  Only users with Admin privileges i...
  9.  #GivingTuesday Kit

    #GivingTuesday is December 3, 2024 Need help with your #GivingTuesday campaign? The GiveSmart Fundraise #GivingTuesday Kit provides information to plan and develop your campaign. Download the Workbook to get you started. Watch the classes for...
  10. GiveSmart Fundraise Salesforce Integration

    How does it work? The GiveSmart Fundraise Salesforce Integration  is a daily automated API sync, which syncs newly settled transactions to your Salesforce NPSP instance as Opportunities.    Once the field mappings are established and the sy...